⚡ Powered by Gemini AI

The operating system of modern housekeeping

HotelFlow connects your entire team in real time — cleaners, supervisors, reception and maintenance — in one mobile app with built-in artificial intelligence.

Supervisor live view showing all rooms colour-coded by status Cleaner zen mode — one room at a time NemoClaw AI assistant ready to answer hotel questions
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NemoClaw AI
Roster generated
Check-in ready
Room 304 free

The chaos of housekeeping has a real cost

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Manual coordination

Walkie-talkies, paper and constant calls to know which room is ready. Without a system, everything depends on one person's memory.

Check-in delays

Without real-time visibility, reception doesn't know when a room will be available. The guest waits, the reputation suffers.

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No performance data

Impossible to measure how long each team takes, how many rooms they cleaned or where supplies are lost. Without data, no improvement is possible.

A clear workflow for every role

Every team member sees exactly what they need, at the exact right moment.

01
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The shift begins

The supervisor opens the cleaning session. The system automatically assigns rooms by priority: departures first, then pre-arrivals.

02
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The cleaner receives their room

Zen mode: a single card with the room number, cleaning type and a start button. No distractions.

03
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Scans the door with NFC

On arrival, they scan the NFC tag on the door. The cleaning timer starts automatically.

04

Supervisor inspects

When done, if supervisors are active, the room moves to Inspection. The supervisor runs the checklist on their phone and approves or rejects.

05
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Reception sees status live

As soon as it's approved, reception sees the room as Completed and can assign the check-in immediately.

Everything your operation needs

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Real-time board

Kanban-style view of all hotel rooms. Colour-coded by cleaning type: red (departure), violet (pre-arrival), orange (stayover), yellow (weekly) and more. Status visible to the whole team instantly.

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AI shift management — NemoClaw

HotelFlow's artificial intelligence assistant. Automatically generates the weekly staff roster, considering availability, workload and team constraints. Powered by Google Gemini.

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Operational chat with AI

Ask anything about the hotel's status in real time. "How many rooms are left to clean?", "What incidents are open on floor 3?" NemoClaw answers in seconds with real hotel context.

Automatic prioritisation

The algorithm orders rooms by urgency: next guest arrival time, cleaning type, time in queue and whether a guest is waiting. Zero manual decisions for the supervisor.

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NFC on room doors

Cleaners scan NFC tags when entering and leaving. The timer starts and stops automatically. Real-time data feeds dashboard statistics.

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Works without internet

When there's no signal, actions are saved in an offline queue. When the connection is restored, everything syncs in order automatically. The team doesn't stop even if WiFi fails.

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Biometric login

Face ID and Touch ID built in. Employees log in with fingerprint or facial recognition. No passwords to forget in the middle of a shift.

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Incident management

Any role can report incidents with photo, priority and target role. Push notifications reach the responsible person in seconds with full context.

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Reports & analytics

Dashboard with real KPIs: rooms cleaned today, average time by cleaning type, team performance, weekly activity. Real data, not estimates.

One app, six different experiences

Each role sees only what they need. No noise, no confusion.

ADMIN

Admin

Complete hotel overview. Manages rooms, staff, inventory, cleaning types and analytics. Dashboard with 7 tabs: Overview, Rooms, Staff, Stock, Types, Board and Live. Quick-action FAB to add records, open AI chat and create alerts.

SUPERVISOR

Supervisor

Opens and closes cleaning shifts. Inspects completed rooms with visual checklist. Sees each team's live progress. Receives priority incident alerts. Can reject an inspection and return it to the cleaner.

CLEANER

Cleaner

Zen mode: one room at a time. Swipe to start, report supplies used, take incident photos, request extra time. No distractions from the rest of the hotel. Automatic timer via NFC.

RECEPTION

Reception

Sees real-time status of all rooms. Can move guests between rooms, manage check-in/check-out, update guest status and consult the visual occupancy timeline.

MAINTENANCE

Maintenance

Receives work orders automatically when assigned to an incident. Sees rooms in Maintenance state, updates the reason, takes photos of the problem and closes the order when resolved.

HOUSEMAN

Houseman

Focuses on departure and pre-arrival rooms. Runs the linen checklist per the exact bed configuration of each room (King, Queen, Single, Cot). Marks individual tasks as completed.

The real app — no filters

Every screenshot is from the live HotelFlow application. No mockups, no illustrations.

🤖 NemoClaw AI

Your hotel's AI companion — always by your side

Ask anything. Check metrics. Set alerts. NemoClaw knows every room, every team member and every incident in real time.

One companion for every role

Whether you're a supervisor monitoring team progress, reception waiting for a room, or an admin reviewing the day — NemoClaw is one message away, 24/7.

💬 Instant answers 📊 Live metrics 🔔 Smart alerts 🎙️ Voice
Try NemoClaw →
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NemoClaw
Online · Real-time context
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Instant answers

Ask about any room, team member or situation in natural language. NemoClaw reads the live hotel state and responds in seconds — no dashboards to navigate.

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Live metrics

Get on-demand KPIs: rooms cleaned, average cleaning time, team rankings, open incidents. Turn a single question into a full performance summary.

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Smart alerts

"Alert me if room 401 isn't done by 14:00." NemoClaw sets it, monitors it and sends you a push notification — without you having to watch the board.

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Voice & hands-free

Speak directly to NemoClaw when your hands are busy. It listens, understands the context and responds — no need to touch the screen.

A system for every type of service

HotelFlow understands the 8 most common housekeeping operations in the hotel sector.

DepartureCheckout room — top priority
Pre-ArrivalGuest arriving today — ready for check-in
StayoverGuest continuing — maintenance cleaning
Weekly CleanWeekly deep clean
RubbishQuick rubbish collection
Day UseHourly use
HoldoverGuest staying longer
TurnoverQuick changeover between guests

Ready to transform your hotel's operation?

HotelFlow is available for iOS and Android. Request early access and we'll contact you in under 24 hours.

No commitment · We reply in under 24h